Microsoft's Surface hardware is really great, but that doesn't mean it's perfect. Sometimes things can fail, requiring you to contact Microsoft's support service for help. Your issue might be solvable through software, but other times, you may be required to send in your device for repair or replacement. Microsoft Complete warranty for Surface: Everything you need to know … [Read more...] about Chime in: Have you had a bad experience with Microsoft Surface tech support?
I need tech support
Devindra HardawarSenior EditorAh, dorm life. The parties, the games, the impromptu movie nights. Your question really comes down to how much space you have. As we've reported on Engadget, TVs have gotten much cheaper recently -- you could easily find a decent 50-inch set under $500.But can your dorm handle something that large? If you don't know what your room is going to look … [Read more...] about Ask Engadget: Do I need a TV for my dorm room?
Congress is finally turning its attention to Silicon Valley. And it’s not hard to understand why: Technology impinges upon every part of our civic sphere. We’ve got police using AI to determine which neighborhoods to patrol, Facebook filtering the news, and automation eroding the job market. Smart policy could help society adapt. But to tackle these issues, … [Read more...] about Why Congress Needs to Revive Its Tech Support Team
Best Buy has launched a $200 per year subscription version of its Geek Squad service called Total Tech Support, which — despite the name — is anything but total, and is probably also a questionable value for tech support. The service offers subscribers 24/7 tech support over the phone or online, for most tech products in the home (even if they weren’t … [Read more...] about Best Buy now sells a $200 per year tech support subscription
The European Union recently adopted laws embodying a proposed “right to be forgotten,” to protect individuals from eternal memorialization of unfortunate past indiscretions. However, I feel it’s time to propose a complementary “right to remember,” to ensure that history cannot be erased or rewritten at the whim of those who control the systems we … [Read more...] about We can’t allow big tech companies thwart the ‘right to remember’