Incident response plans are, in many ways, like family relics. These written instructions, which detail how firms should adequately detect, respond and limit the effects of an information security incident, are highly valued by some, and yet all too often left gathering dust in the cupboard. To many, they remain untried and untested for years, and thus most are unfit for … [Read more...] about How to improve your incident response plan
Critical incident management plan
Details matter when developing an incident response (IR) plan. But, even the most successful IR plans can lack critical information, impeding how quickly normal business operations are restored.This guide from Cybereason takes a closer look at nine of the often forgotten, but important steps that you should incorporate into your IR plan.Preparation across the entire companyGood … [Read more...] about Do you have an incident response plan in place?
Incident response (IR) plans are designed to test your company’s ability to respond to a security incident. The ultimate goal is to handle the situation so that it limits the damage to the business while reducing recovery time and costs.Sadly, most IR plans fail to deliver on this promise. For companies that have one -- and according to one recent survey, one in three … [Read more...] about 10 steps for a successful incident response plan
Computer incidents today are a far cry from those of the past. Computer incidents involving data breaches today can take down businesses and leadership, in much the same way or greater than an earthquake or fire can destroy a company through a physical business outage. Data breaches such as that at Target have shown that having the ability to recognize an incident quickly and … [Read more...] about The incident response plan you never knew you had
In IT, failure is not an option. Not surprisingly, organizations have made it a high priority to develop and implement reliable business continuity plans to ensure that IT services are always available to internal users and outside customers.But recent technology developments and trends, most notably server and desktop virtualization, cloud computing, the emergence of mobile … [Read more...] about 4 Critical Trends in IT Business Continuity
Business continuity is much more than just a fancy word for "backup" — although some organizations treat it that way. A comprehensive business continuity plan (BCP) provides a roadmap for continuance and/or restoration of mission-critical functions during and after a disaster, such as a fire, flood, tornado or even a disease epidemic.Your BCP must be thought out, written … [Read more...] about 10 things you should cover in your business continuity plan
When did IT get into the mobile phone business? This question is coming up more and more often, and IT departments are starting to look like boiled frogs. (If you aren't familiar with the boiled frog analogy, basically, if you throw a frog into boiling water, it will jump out. If you put a frog in cool water and slowly heat it up to a boil, the frog doesn't jump out and ends up … [Read more...] about An approach for managing smartphone support requests
If I am to implement ITIL from scratch, I will pick Service Asset and Configuration Management (SACM) as my frontline soldier. It is one of the few processes that overarch all other process and service lifecycle phases in ITIL V3. And, without an efficient SACM, the effectiveness of the rest of my processes will be in serious jeopardy.SACM is a combination of two processes that … [Read more...] about ITIL: What goes in a Configuration Management Plan?
Enterprises including Adobe, Amazon, and Target are increasingly turning to DevOps as a way to deliver software and security updates more rapidly, both internally and to customers. And the spread of the workflow means there are more DevOps engineer positions available than ever.DevOps engineer came in at no. 3 on Indeed's list of best jobs in America for 2017, in terms of … [Read more...] about 10 critical skills that every DevOps engineer needs for success
Business continuity planning (BCP) helps maintain one of the three pillars of security: availability. Traditional planning assumes use of a second data center or a disaster recovery service to restore business processes following business continuity events. However, the business information landscape is changing rapidly. Mobile devices, both employee- and organization-owned, … [Read more...] about Three challenges that BYOD and the cloud pose for BCP planning