BURLINGTON, Mass.--(BUSINESS WIRE)--Apr 24, 2018--Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management and incident response automation, today announced the integration of its IT Alerting ™ solution with Cherwell Software, a global leader in enterprise service management. The combined solution provides Cherwell® Service Management (CSM) … [Read more...] about Everbridge Announces Integration of its IT Incident Response Automation Solution with Cherwell Service Management
Critical incident management plan
Well-implemented capacity management processes can allow your organisation to mitigate the risks of change and growth, while controlling and optimising the costs of running the IT environment. We often find that many organisations are unsure of how best to approach capacity management, with some managers left scratching their heads and wondering how best to implement this into … [Read more...] about Capacity management: What is it, and why do you need it?
What is a Technical Project Manager?The short answer: a project manager with deep technical understanding.Now let me go more in-depth and explain the difference in having a technical project manager (TPM) versus just any project manager (PM) on your team.The most significant difference is their technical aptitude for understanding data center construction, server, network and … [Read more...] about 3 Tough Technical Project Manager Interview Questions
In an effort to placate London authorities who revoked the company’s license last year, Uber announced today that it was making a number of major changes to the way it reports violent incidents in the UK. Uber will now report serious incidents directly to the police, after it was criticized for leaving reporting to the victims. It also says it will create a 24/7 telephone … [Read more...] about Uber changed the way it reports violent incidents in London in effort to appease city officials
As CIOs work out their spending and strategies for the year, the annual review of the disaster recovery and business continuity plan will inevitably form part of a lengthy to-do list. Yet with the ever-increasing threats from both natural and man-made disasters - from the devastating fires and flooding in California last year through to the recent impact of Intel’s … [Read more...] about The critical role of processes in your disaster recovery strategy