Amazon doesn’t ask for proof of safety documents until after some toys go on sale, a report has said. Some sellers have only been asked to produce those required safety documents in recent weeks, CNBC reported Wednesday, for toys that were already available to buy on the platform for around two weeks.
The report follows Amazon last month being caught out for listing more than 4,000 banned and unsafe items for sale, including toys and medications that lacked warnings about their risks, according to The Wall Street Journal.
The sellers who spoke to CNBC said they received emails this month after already putting their products on sale.
“We are contacting you because we show that you may be selling items in the Toys category. As part of our ongoing efforts to provide the best possible customer experience, we are confirming that your product meets the current mandatory safety standard,” the email reportedly says.
Amazon didn’t immediately respond to a request for comment, but told CNBC that it requires safety docs “very shortly” following a third-party product listing going live. The spokesperson reportedly said the emails were not a “reaction” to the WSJ article in August.
“All products offered in our stores must comply with applicable laws and regulations, and we regularly contact selling partners to request safety documentation,” Amazon reportedly said.
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